Many SRA staff have backgrounds in teaching and training and the company have provided a wealth of materials both electronic and face to face to both public and private companies. A particular concern is to design programmes based on prior research into the perceptions of staff such as drivers, nurses and other front facing employees.
As part of the work on diversity SRA have trialled and developed workshop materials for training in impact assessment which have now been widely used by government departments (for example DfT and HS2) and local authorities.
SRA have produced marketing strategies for logistics training in the light of future industry needs (for example for Thurrock Council in relation to the needs of the Thames Gateway) and have recently submitted evidence to the House of Commons Transport Committee about ways to address driver shortages (see link).
SRA are also supporting the Passenger Transport Academy http://passengertransportacademy.org.uk/ which is developing courses for taxi drivers which is an industry where many current courses are poorly conceived and monitored.
